84.0% would refer friends and family to us

2 stars Verified customer

Well, as soon as I walked in the office, it smelled old and of poop. That is the only and best way to describe it. i was told my appointment would be two hours. I was there for four. The women working the front counter was a saint; between hormonal women and the ones that couldn't understand why they had to wait just like everyone else, she always answered them politely and respectfully. Even when they didn't deserve it. And I heard her respond that way for four hours! The ultra sound tech, that I found out about three hours into it was also the new manager, was beyond rude. I was already beating myself up and feeling horrible for being there and I had a few questions. She talked to me as if I was stupid for knowing nothing about the abortion pill. I'm sorry, this is not what I do for a living. I don't care how busy you are. I waited almost an hour and a half to even get called back, I expect that one of the "professionals" would take the time to answer my questions. I mentioned it to another women there, who was also very friendly, and she said she was newly made manager and that she just doesn't handle stress very well. And it was just because of how busy they were. I don't care!!! I heard her, for the four hours I was there, be little three different co workers, then turn around and open the door to call back another patient with a smile on her face.

When I used the restroom in the back, there was no soap nor any soap dispenser. Disgusting.

Again, I realize it was my own actions that brought me to that building in the first place, but it was honestly one of the most horrible experiences of my life.

5 stars Customer since 2015

It was awesome experience at FPA. Doctors and nurses were really kind and very helpful. I will reccomend this center to my friends.

5 stars Customer since 2015

i had a great experience Here i really was treated with allot of respect and the girL Samantha made me feel really comfortable,not like another medical office i had experienced in the past they were very rude. I would definitely come here again.

5 stars Customer since 2015

This was the most difficult time in my whole life. The staff at FPA were amazing, caring, and so professional. I will be grateful for them always.

5 stars Verified customer

I highly recommend this place! Make an early appt, everyone here is so nice and they make you feel safe unlike any other places. Very friendly staff!

3 stars Verified customer

My "quick" follow up appointment took over an hour and a half.

4 stars Verified customer

Friendly staff and not too long of a wait time.

5 stars Customer since 2015

Very nice and friendly staff.Thanks for all your help.

3 stars Verified customer

FPA was great, but there are a few things they need to fix. I had an appointment at 1PM, but wasn't seen until 2, and that was just to be triage. Once I was done with that, I had to wait another 20 minutes to have an ultrasound, 30 minutes to get my blood drawn, and another 30 minutes to see a doctor. The lady at the front desk spoke very loudly. She pretty much announced to the entire waiting room why I was there. It was embarrassing. But, at the end of the day, i was able to use my state insurance and not pay anything out of pocket. And a great plus is that they're open on the weekends. Besides people that don't listen to the instructions that were given when they made their appointments... Very good place. Just remember, if you're using your insurance to cover costs, bring your ID, insurance card and or social security card. It will save you a lot of inconvenience.

1 stars Verified customer

I had an appointment at 3:35. I waited more than two hours there to meet the doc.