I am a new patient to Frankfort Smiles. I experienced a cracked filling and left a voice mail on a Tuesday to schedule an appointment as the office was closed when I called. They called me back as soon as the office was opened and scheduled my appointment for Thurs. When I arrived everyone at the office was friendly, professional, and considerate. I was called into my appointment on time. Dr. Zoladz shared her background with me. After her examination she explained what she determined needed to be done and what to expect. She spent a considerable amount of time making sure the filling felt comfortable - this seemed very important to her. The work that was done was excellent and I am very pleased. I will be back in 2-3 months for a check-up and a cleaning.