I had a great experience taking my car to Frank's. The facility is nice and they happily gave me a ride home when I dropped off my car. The gal that gave me a ride was very pleasant and a pleasure to chat with. I can't remember her name at the moment but she was terrific.
I credit most of my good experience to Fred. He was easy to talk to and took the proper time to explain things to me and lay out my options. Such a nice guy! I hope that Frank's values his service because Fred is the reason that I will continue to have them service my car.
The quality of service was good. I've only had my car back a few days, but it seems fine. Fingers crossed.
However, quality service is expected. It's the experience of working with the people there that make it above average!