Friendly staff! I was a little late so called in stating I'll be 5-10 minutes late. I was put at ease and told to drive safe. Next when I got to the front desk, everyone there greeted me nicely as if I came 5-10 minutes earlier :-). Liked the doctor and the overall service.
My overall experience during my recent visit was excellent. Cordial and welcoming staff. Patience and respect in display. Doctor Leong was also great--- he gave detailed explanation and answered any questions. I also enjoyed the proactive manner with which work is done at FOG.
The flexibility in scheduling appointments is also a great way to promote customer satisfaction.
Dr. Clifford Leong is extremely proficient providing a very thorough eye examination. He always takes the time to explain his findings. The entire office staff is very professional and the renovated office looks great!
I was able to make an appt within 2 weeks while waiting for my son to finish his contact lens exam. The office staff is thoughtful of your time constraints and were able to give me appointments for my sons at the same time - therefore less wait. The appt started on time and was complete very quickly (they both have great vision). Everyone felt comfortable being seen independently (ages 9 and 11) and they were treated with utmost respect. We are so happy to so business with Fremont Optometric group. The doctors are great, the front office are great and he assistants are great. Wonderful experience from start to finish. Thank you!