I have been a patient since they first started. I have recommended many friends, and will continue to do so. My only "complaint" would be the wait to see my primary Dr, but I have since experienced one of the other very experienced Drs and am just as happy! For contacts, these guys do the homework. I am a high risk for glaucoma and I feel very assured that I am tested with the latest and best equipment available. I am a patient for as long as they'll have me!