99.4% would refer friends and family to us

5 stars Verified customer

Very Professional.

I went into Full Spectrum Family Vision Care to have my eyes check.

Dr. Trapheagen,D.O.check my eyes also check for cataracts.

She stated that I should wait until I had surgery in my right eye before getting glasses.

I was very impress, she wasn't pushes like the two pair for $90.00 dollar where.

I had a "BAD" experience with the two pair for $90.00 eye place.

Before I could get my eye check I have to pay the $90.00.

So I paid by credit card, the doctor had a device on his cell phone that took the transaction

I thought that was strange but went a head with the eye exam,stating to the doctor I had cataract in both eyes.

He stated he would strength the prescription in the right eye,using my prescription glasses that I had brought with me.me.

I left my glasses and came back a couple of week later and asked if my glasses where done.

They check and they hadn't been send out yet ,they where sill in a tray.

He stated for me to give him a couple of weeks and he would call me.

So I waited and waited , so I went up to fine out what was going on. They hadn't come in yet.

Finally, I went up again and asked if my glasses had come in.

So he go back into a room and said they were in the return tray.

He clean them off and had me try them on. I stated I didn't see any different in them.

He stated for to use them for a couple of week and come back.

Which I did. I said see that car parked out in your lot.

For some reason I can't read the plate.

The gist of this story is I feel like nothing was done to my prescription glasses. All I keep getting was excuses.

So what was suppose to be two glasses for $90.00, I end up paying $286.00.

I still have the same glasses I went in with.

I say stick with the professional eye places.

"Burn me once,but you won't burn me twice"

5 stars Verified customer

On time and thorough exam .. answered all my questions.

5 stars Verified customer

I had a very good experience with Dr. Heather and her staff.

5 stars Verified customer

Very professional experience, and could comfortable environment.

5 stars Verified customer

I just had my annual eyes checkup. I have been coming to Full Spectrum ever since Dr. Trapheagen opened her office. She always does a detailed examination with the latest in testing equipment, which makes it very interesting. And I appreciate that she always answers all my questions, and that her staff is so helpful!

5 stars Verified customer

Heather was excellent gave me many options. I am enjoying my new prescription.

5 stars Verified customer

Everyone was very friendly and welcoming. All of my questions were answered with a smile. I would highly recommend Full Spectrum to anyone!

5 stars Verified customer

As always Dr Heather was professional and personable.

5 stars Verified customer

I’m always so comfortable with Dr. Heather and her Staff and truly appreciate their consistency..... an EXCEPTIONAL TEAM!!!!

5 stars Verified customer

As always, awesome, personalized service from a knowledgeable doctor and staff.

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