Posting my recent Yelp Review:
I've been through a lot of eye doctors back on the mainland and am discouraged by the lack of personal understanding the doctors seem to have about what I am feeling. I was trying to make my last pack of contacts stretch as long as possible in procrastination of finding an eye doctor, but I knew it was time to get my eyes checked and reorder contacts.
I have mainland insurance which usually makes my options more limited. I searched through Yelp and came upon Family Vision Care - they had great reviews and took my insurance! I through read a lot of reviews of all star rankings, but it was a 5-star review by a Yelper on 1/28/2016 that attested to Dr. Kato really listening to their problems and determination to help them find a solution that convinced me that this was where I wanted to go.
I coordinated the appointment and insurance all online, seemed almost too easy. I went in and did the prep work with the technician and then waited for Dr. Kato. While with Dr. Kato, he patiently listened as I told him my medical history and all the issues I was currently having. After asking a few quick questions, he took a look at my eyes and then started to explain what he thought it was. Most doctor's I've been to tell you exactly what they think it is in 1-2 sentences because "they see cases like this all the time" and it explains most of what I am feeling. Not Dr. Kato though. He took his time explaining what he was seeing and why he thought I was having the symptoms I was having. What was most impressive, was I could tell he was running through the list of questions/concerns I said to him at the beginning as though he created a checklist in his mind (he didn't write any of them down). He even looped back to confirm he had my last few questions right so he didn't forget. He was truly intent on making sure he answered all of my questions!
More importantly, rather than diagnose me on the spot, he make his recommendations feel personal to my situation and suggested possible solutions that we would test over the coming weeks. Dr. Kato had me come in two more times over the next few weeks, each time trying a different lens or solution, to make sure we found the perfect fit to my resolve my problems. He taught me things about my eyes and their behavior that none of the other doctors I had seen caught nor would have been able to because it would take multiple visits. Dr. Kato took the time and visits to really investigate what was going and and make sure we found the proper solution so that I was comfortable. On top of it all, he is extremely friendly and easy to talk to!
Dr. Kato is a friendly, knowledgeable doctor that is truly determined to find the right solution for each of his patients. He takes the time to get to know you, your concerns, and identify what makes you feel your best. I would strongly recommend Dr. Kato to anyone in search of a optometrist! I've already told all my friends about him and my positive experience.