Very impressed with the staff working on our old system. Time was taken to explain the options and answer all questions especially from my wife. As an architect I was impressed with the technicians knowledge and willingness to answer questions. Past contractors have immediately tried to sale me a yearly maintained plan before even looking at what I was paying them to do. I appreciated that the technician first looked over the system, got it to work and then set down and explained the options with our system.
Because of the time the technician spent we decided to replace our 17 year old system with a new system rather than continue repairing the current system. On a side note one adjustment made we feel needed to occur four years ago when the system was first worked on after purchasing the home. It has been looked at by four other contractors and none caught the issue. We are extremely pleased with our initial experience with this company and are looking forward to getting our new system installed in a few days. Great company and obviously dedicated to execellance in customer service.