96.1% would refer friends and family to us

5 stars Verified customer

Totally happy with G&C. I originally found them by buying a coupon to get my daughters oil changed on her car. I ended up doing that and getting tires on my Jeep. I find the staff to be honest, patient and interested in serving customers. The manager John spent time explaining things to me and even did research for tires on my care and sent me email results after business hours. John is a great help and seems to go above and beyond without being pushy. This place is off the beaten path and I would not have found if not for the coupon offer via amazon. I would definitely recommend giving this place a try. The give price quotes for any work they are doing, so no huge surprises, they start and finish work on time (love that). I will definitely be going back for some follow up work.

Great job G & C. One of the things I like about you guys are you treat the customer right with price and explanations. I hope you don't change your posture on this.

5 stars Verified customer

I really enjoy the staff at Manassas location. They are professional and knowledgeable about cars....One thing I would suggest is to purchase a Keurig for John.

Greg please purchase a Keurig for the Manassas location.

5 stars Verified customer

Very friendly staff and quick turnaround!

G&C Tire & Auto Service replied:

Thanks for coming in! -Phillip

5 stars Verified customer

Great service, plus we get discount from our workplace.

G&C Tire & Auto Service replied:

Thanks for coming in! -Phillip

5 stars Verified customer

Excellent service. They did go out of their way to diagnose and repair my vehicle. The waiting area is not bad either. Take your car here, they are more realistic than many other auto places in the area.

G&C Tire & Auto Service replied:

Thanks for choosing us! -Phillip

1 stars Verified customer

It's not getting a rejected sticker that hurts it's being lied to. I took my truck to 2 other places and both diagnosed ONLY the driver side ball joints were bad along with the rack and pinion. Not both sides as your mechanic suggested. Both their repairs are around a thousand dollars not $1,700. Needless to say I will not be back and please loose my e-mail address

G&C Tire & Auto Service replied:

Brian, I'm sorry to hear about your poor experience with us. We pride ourselves in being an honest repair facility. Our GM will contact you shortly to help remedy the situation. -Phillip

5 stars Verified customer

My last visit resulted in a low rating. I know we all make mistakes but it's how companies try to make things right that counts. I returned to G&C and was not disappointed. The guys were very friendly and honest. Provided quotes for additional work and even helped me prioritize what we should do. I am glad I got another opportunity to check them out.

G&C Tire & Auto Service replied:

Thanks for giving us a second chance! We hope to help keep your vehicles running right for years to come! -Phillip

5 stars Verified customer

G&C provided excellent service as usual.

G&C Tire & Auto Service replied:

Thanks for continuing to choose us! -Phillip

5 stars Verified customer

When an issue was discovered during my routine inspection, John did an outstanding job working with me to perform the right repair at the right price.

G&C Tire & Auto Service replied:

Thanks for coming in. Glad we were able to get you back on the road safely! -Phillip

5 stars Verified customer

Waiting rooms can be cramped, cold and impersonal. At G & C, you have coffee, sodas, snacks, personal computers, cable TV, toys, magazines and golf putting all available. Most importantly, the front office personnel keep you "in the loop" throughout the process. You are never ignored or forgotten. I also stole one of G & C's "This pen has been stolen" pens. I use it daily.

G&C Tire & Auto Service replied:

This review will be used as evidence in the state's case against you. Thanks for choosing us! -Phillip