7030 NW 57 St.
Tamarac, FL 33319

Mon - Wed: 9:00AM - 6:00PM

Thu: 8:00AM - 6:00PM

Fri: 9:00AM - 6:00PM

Sat - Sun: Closed

100.0% would refer friends and family to us

1 stars Customer since 2013

I have been going to this dentist for a little over a year, in that time I've had three appointments. My first one was fine, seen right on time and got my cleaning done. The second time though, it was horrendous. I waited for a literal HOUR before being seen. I went up to the front desk person twice and asked how much longer and she says just 5 minutes each time. I waited because I was already there and had requested to leave work early for this appointment. I was seen and the hygienist acted as if nothing was the matter. Cleaning was done and I made my appointment for my next cleaning. This appointment was for Tuesday, July 15 at 10:45 am. I figured during the week and in the morning, it'll be quick. Dead wrong. I got there at 10:30 just because I was taught to be somewhere early when you have an appointment. There was one person waiting to see the dentist and a lady waiting for her husband. No one was waiting before me to see the hygienist. I waited 30 minutes, by that time I said to myself, I am not waiting another hour here when I purposely made an appointment and have other things to do. Then 30 more minutes, no one even bothered to see how I was doing. I was beyond livid so I went up to the front desk, told the lady I was leaving after having just waited another hour and all she did was look at the clock as if to check if I was lying and goes, "Ok". No concern or apology. I also have not received any phone call apologizing for this. I would never recommend anyone going here unless they continuously want to wait more than an hour even though they have an appointment.

G&G Dental Associates replied:

We sincerely apologize for the wait time. Although there are times when unforeseen circumstances can occur and treatment can extend longer than anticipated. Usually making appointments earlier in the day can help avoid these wait times. Again, we apologize for your wait.

5 stars Verified customer

Great staff

5 stars Customer since 2010

Five stars for a beautiful new smile! From front office to back office, my sincere thanks to everyone!

5 stars

Great staff and doctors

4 stars Customer since 2013

Everyone who works in this office is super friendly but lack the language skills to explain treatment and payment plans clearly. If everything had been explained clearly I would have chosen a completely different treatment approach. Consistently long wait times of 30 to 60 minutes with an appointment. Even after you get into the dental chair you may have to wait another 10-15 minutes to see the dentist. Even checking out routinely takes another 10-15 minutes. Plan on spending at least twice as much time in the office as you think you will.

G&G Dental Associates replied:

We would like to apologize for any inconvenience you may have experienced regarding your experience at our office. We do our best to accommodate our patients regardless of the circumstances. We sincerely hope you will give us another chance to exceed your expectations in the future and if, by any chance, you have any further inconveniences whatsoever please contact the office manager.

1 stars

I go there 2 times a year for a cleaning and never had problems but when the new dentist started and I went I got lots of complaints. I all of a sudden had cavitities and needed the most expensive fillings. I left and went to another dentist and don't have any cavities just as I thought.

5 stars Customer since 2012

Hi, Michelle Millan has an appointment next August 14,2012 , she going to get her braces on that day.

Thank you.

5 stars Customer since 2011

As a new patient, I received excellent service

as follows:

1. Exam w/complete X-Rays

2. 3 fillings

3. 1 crown

4. Special cleaning

No pain, friendly and prompt treatment.

Albert

5 stars Customer since 1998

I spent 3 and 1/2 hours having 3 teeth with 50+ year old fillings removed. The teeth were ground down and temporary caps put in place. No discomforting pain. My compliments and appreciation to Dr. Jorge Arenas.

I highly recommend the company and the personal employed here.

5 stars

Honest answers, love patty and her cheerful smile, love dr. arenas, sandy and tammy. They made me feel warm and welcomed. Made me feel extremely comfortable and answered all of my questions.