I went in for my 2nd cleaning this year. I can't remember the name of the young lady (But I didn't want that to stop me from my review). I don't often comment but this young lady deserves it. She was great. Unlike any hygienist I've seen in my many years, and the fact that I have COPD, she made my visit great. I don't know if she's permanent but I hope she is!!!! Wish I remembered her name but grandkids visited and that's all I can remember.