93.6% would refer friends and family to us

5 stars Customer since 2017

After a flooding issue which destroyed the entire first floor of our house and we were not confident with the electricians our contractor wanted to use we hired Gentec to take care of the electrical repairs including changes we decided to do both to the interior and exterior of our house. By far one of the most professional flexible companies I've ever worked with. Our project manager, Al Moreno, listened and suggested viable options and worked with us to provide two estimates, one for the repair work for the insurance company and one for the additional work we wanted done. Due to the many overlapping projects going on concurrently Gentec worked with us to complete different work at different times. When we were crunched for time they brought in a larger crew including the owner to keep our project going and when their were delays they were flexible and quick to re-schedule per our needs. Mike, the operations manager worked with his contacts at city hall to transfer our permit at a reduced cost after we changed electrical companies and handled the constant re-scheduling. Ryan was the electrician who made many trips, did most of the work and I couldn't have been happier with his professionalism, knowledge and most importantly attention to detail. As we were our own general contractors for certain aspects and purchased products which couldn't work he explained in detail and advised us so that we didn't make the same mistakes again and encouraged us to not settle but explained what we needed to get the job done to our satisfaction. Gentec is my go to company for all electrical needs and I if your looking for electrical help I would highly recommend them.

5 stars Verified customer

Al was fantastic!!! He kept me informed about what needed to be done and how he was going to go about making it happen. Work was completed to my satisfaction and the work area was kept neat and tidy... Will use these folks again!!!

5 stars Customer since 2018

Al was very professional and knowledgeable. He explained what needed to be done and how Gentec would go about accomplishing it.

5 stars Verified customer

Overall, a very good experience. They responded very quickly, and kept me constantly updated via email and phone. They handled all the interactions with PG&E and kept me informed at each step. They followed up with the power company when PG&E was slow in scheduling the work. The work itself was done well and I didn't have to take a day off work to be there. The one issue was that the power wasn't on when I returned home. I called Gentec and Joe was at my house in 5 minutes. The problem was that someone forgot to turn all the breaker switches back on but Joe said it was their problem and he wanted to come by and check on it. I would definitely use Gentec again.

5 stars Customer since 2018

Experienced , knowledgeable electrician !

5 stars Customer since 2018

My technician, John, was knowledgeable and made sure I understood all work that needed to be done.

5 stars Verified customer

John Lopez, was very helpful and professional. He explained what he was doing before he did anything and made sure I understood. I would definitely use your company again.

5 stars Verified customer

I had the electricity go out in both my bathrooms. I called Gentec and Al came out the next day to troubleshoot for me. They gave me a window of 3-5 and he called me twice to update his time frame which was so courteous of him. He got there inspected a few outlets, found the problem and fixed it for me and didn't charge me a dime! Amazing service. I do have some other issues that need resolved and I will surely have them back for those repairs!! Couldn't have asked for a better experience.

5 stars Customer since 2018

The entire Gentec experience was outstanding, including availability, timeliness, quality of service, and the amazing generosity of both Al and Ryan in sharing wisdom and knowledge regarding electricity at work in general and the condition of our home specifically. We are more than happy to spread the word about Gentec to friends and neighbors, and, if desired, to act as references for anyone contemplating Gentec's services.

5 stars Verified customer

It is very reassuring to have a company that does Not need to be babysat. The gentlemen showed up and worked all day, the also cleaned

the areas that they worked on. I have to say that it feels like I hit the jackpot. The new lighting is incredible.

Nice work!

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