Linda my stylist was a 5. She was outstanding in her treatment. HOWEVER, this was my first time in your salon. As Linda discussed what her plan of action she was going to take NO ONE EVER DISCUSSED any cost/price or showed me any related list what Linda's plan was going to cost me. My appointment was made for 1 dye processing to be done and a possible trim if needed...(which it did). HOWEVER, it was never for or should it have ever come out to over $320.00 for a salon cost. I was Floored...I couldn't believe that when I checked out thinking that this was to be under 100.00...for what I wanted and expected, compared to not knowing at all any cost which LINDA put into the system, until I went downstairs and checked out. I COULD not believe what I heard. the cashier looked at me as I was in total shock, and said OH WELL...NEVER will I have a stylist just do as she wants....and not tell me the price prior to her completing it....knowing she knows what it would cost me at the end. HOW COULD YOU GUYS DO THIS TO A NEW CUSTOMER ??????? I am VERY UPSET> I should have been told first what the cost would be before LINDA started her treatment plan. I had only gone there because my niece recommended it . and knew my budget.....She even stated it should never had cost that much. I would like someone within the Salon to take a look at my charge. you have it. NEVER AGAIN. anyone would be outraged at this experience. I am sadden.