my dog had bleeding issue on his paws. called to get an appointment with our veterinarian that we have been going to for over 5 years, Dr Carr .but was told he was booked but was still able to get him in that day with another vet for a Saturday. though we were disappointed we could not get Dr Carr, we were happy they were able to squeeze us in. when it was our turn to see the vet,it turned out it was Dr Carr. he saw us in the lobby and switched patient with another vet so he could see ours. great facility and we love Dr Carr and the care he gives to our animals.