Our team philosophy is simple. Glitz staff believes they must help each other look good and be excellent. This interaction works because the staff created its own culture of a "pay it forward" model. They strive to help each other without the expectation of reward. Most importantly, they do not attempt to undermine each other. The fact that this system operates is a testimony to the staff's integrity to be successful. It is always difficult to have different personalities in large groups work well together. The staff chooses to make the model succeed.
One may wonder what makes Glitz unique and powerful. Glitz acts as one large unit, not three. This enables our team to support community outreach programs of all sorts. There is a strong bond with the Chamber of Commerce in the three cities where we are located. If our salon in one city is asked to participate in an event, all salons will be there. The team will help at local high schools surrounding any of the salons to produce high quality Prom Fashion Shows worthy of a New York runway. Their reputation for excellence is so widespread that other area salons are refused access. The team will march in parades together, make donations to sports teams together and host a one day fundraiser event that is the largest single charitable fundraiser for CLF. These events barely mention all the philanthropic work of Glitz.
Retention of staff is high. Outsiders within the industry hope to have the opportunity to become a Glitz girl or guy. There are staff that have left or been asked to leave. However, the same five women that founded Glitz in 1989 are still working for us.