For many years your team has maintained our 2007 VW Passat. While we still love the car, it was time to move on. When brought in for a maintenance issue Steve advised that the potential future repairs needed far outvalued the worth left in our wagon. While it was hard to part with past, we now have an new Honda CRV that will be in Global for tender loving care. The group at Global could have kept repairing the aging vehicle and raking in the money by instead gave advice that was in our interest and not their bottom line. Thanks, see you at the next oil change.