Jordan and the front office personnel are always friendly and helpful.
In my 2 visits of observations, they are consistently having issues with infection control and hand washing practice.
In 30 minutes of observation during this visit with my daughter......
- Dentist put on the gloves, held records and then touched a patient's mouth; took off the gloves after; went back to the office, checked on his cell phone.....never washed hands;
- Two assistants were working with different patients, had gloves on and touched patient's mouth; searched for items in the cabinets and drawers; contaminated through the cabinet handles and supplies.