71.2% would refer friends and family to us

5 stars Verified customer

We are about 7 months into treatment and everything is going well. My daughter always has positive words to say about the technicianthat doesthe adjustments. The wait period is fairly short, the adjustment time is even quicker and scheduling appointments are done with ease. Thus far we have not had any unpleasant experiences. Keep up the good work, we appreciate you!

5 stars Customer since 2016

Walter is great! Skillful and friendly!

5 stars Verified customer

We enjoyed the visit. We had a good experience. The new ortho tech did a good job with cutting wires close. The overall atmosphere of the office seems relaxing and not caotic. No complaints on our end. THE ORTHO staff are professional and well organized. Keep up the good work! I would recommend this office for ortho work.

5 stars Customer since 2015

Excellent service

4 stars Customer since 2013

We had a great experience with the ortho department. We want to say thank you to Jourdan, the doctor and the assistant. The assistant was amazing. Aleena got her braces off and when we went to get the retainer the assistant had the retainer ready with her name labeled. Also Jourdan always prompt and courteous with getting back with emails regarding the appointments and excuse notes and etc.

5 stars Verified customer

Awesome staff & this is the best Orthodontist I've had since I've been with GMS!!!

5 stars Customer since 2018

Jourdan was very pleasant and helpful with all of my questions regarding future appointments.

4 stars Customer since 2016

Jordan and the front office personnel are always friendly and helpful.

In my 2 visits of observations, they are consistently having issues with infection control and hand washing practice.

In 30 minutes of observation during this visit with my daughter......

- Dentist put on the gloves, held records and then touched a patient's mouth; took off the gloves after; went back to the office, checked on his cell phone.....never washed hands;

- Two assistants were working with different patients, had gloves on and touched patient's mouth; searched for items in the cabinets and drawers; contaminated through the cabinet handles and supplies.

5 stars Verified customer

So far everything is working out well. The orthodontist team is great! Jordan is professional, organized and keeps us up to date on our upcoming appointments.

Just within a few short months of installation, August 2017, we noticed bottom teeth are shifting to correct positions.

4 stars Verified customer

We have not had any major issues thus far. Jordan the coordinator for the Orthodontist Dept. is professional and appears to be well organized.. The two orthodontist techs and the Dentist are very pleasant to talk with. The techs appear to be knowledgeable and the Orthodontist addressed an issue I had in an acceptable manner.

We are only a few months into the treatment and I hope all goes well. .

Note:There is an ex-ray that the Sugar land Office is not equipped to do therefore, you will be required to drive to the North Loop Office or pay out of pocket to get it done at another lab. I was not made aware of this at the time we made our decision to get treatment at this office though I'm not sure it would have made a impact on our decision but would have liked to have known about it earlier.

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