Poor - this is the third time appointment had to be rescheduled due to the doctor "running behind or scheduling issues". This office is becoming more and more unreliable and making things very inconvenient for patients. They seem to overbook patients and don't have enough seating in the waiting area. Patients have to stand up forever before a seat is available. Ridiculous
Over all was an okay experience. I just feel like the dental assistant assigned to me could have interacted a little better with me, let me know what was going on. Not talk to me like I am a child. The doctor was fine, had no issues with her. The women in the front desk area could have given better customer service and not attitude.
We checked in at 7:38 yesterday and my daughter was not called in until 8:15. Both of the helpers didn't have any patients at the time I passed to go to the restroom. I inquired with Monica and she said her packet was filed. I didn't know how that happened then she pulled her chart.we both late to school and work for 30 minutes. I am very very disappointed with your service. This is an on going issue