We have not had any major issues thus far. Jordan the coordinator for the Orthodontist Dept. is professional and appears to be well organized.. The two orthodontist techs and the Dentist are very pleasant to talk with. The techs appear to be knowledgeable and the Orthodontist addressed an issue I had in an acceptable manner.
We are only a few months into the treatment and I hope all goes well. .
Note:There is an ex-ray that the Sugar land Office is not equipped to do therefore, you will be required to drive to the North Loop Office or pay out of pocket to get it done at another lab. I was not made aware of this at the time we made our decision to get treatment at this office though I'm not sure it would have made a impact on our decision but would have liked to have known about it earlier.