As a new client, I am impressed with the professionalism and quality of the services. Booking my appointment was seamless by phone, after struggling a bit with the online booking tool. Upon arrival, the salon staff were very cordial. I selected Monica based on her experience and availability and came away with gorgeous color and cut. What impressed me most was Monica's attention to detail and focus on my service. Unlike my experience at other salons, Monica didn't rush through any steps in the process. She was deliberate and focused, as well as friendly. I definitely recommend Monica and the Grace Salon Spa!