I was very pleased with the staff and doctor. They were extremely courteous, professional and insightful. They took extra time to answer all my questions, provided information concerning different treatments, medicines and cost for varying things I was inquiring of. The facility was spacious, very clean, well lit and inviting. I was given a tour of the boarding area where my dog will be housed and was quite impressed by the up keeping and treatment provided to the animals. I feel confident leaving my precious 4 legged baby at Hope Springs and will be writing another follow up revirw after my dog's stay.