Excellent !!!! Always positive and I always feel comfortable that I get the best advice and diagnosis....This week I brought in Momma Katz, my feral cat that I have been loving and caring for the last 13 years. She is not 100% feral, she would come into the house for short visits (1 hour and sometimes when it is freezing out she would stay in for a couple of hours in the evening. Well when I tried to get Momma in a Carrier, for the first time in her life, to bring her to Great Falls it was quite a chore...but we did it!! When I picked Moma up the following day Momma was so happy that she actually slept with me all night, allowed me to pet her (this never happened) and kept cuddling with me all night long. This morning she looked outside, I opened the door for her and she turned around and came in. My point is that not only is Great Falls a wonderful Vet Hospital but the best at training ferals.