98.4% would refer friends and family to us

5 stars Customer since 2014

Giovanna was great. It was the first time I used her and I definitely request her again.

5 stars Customer since 2017

Friendly

Clean

Professional

Great service and care.

Green Wave Body - Boca Raton replied:

Dear Jeff,

Thank you for your feedback! It is very important to keep our standards high.

Green Wave Body Waxing Management

5 stars Customer since 2017

Great and quick service

Green Wave Body - Boca Raton replied:

Dear Yolanda,

Thank you for sharing about your experience! We look forward to seeing you soon.

Green Wave Body Waxing Management

5 stars Verified customer

Amazing service as usual. I love Giovanna. She is the best.

Green Wave Body - Boca Raton replied:

Dear Valued Client,

Thank you for your generous words!

Green Wave Body Waxing Management

3 stars Verified customer

My experience at green wave is usually average as their is nothing to complain about. In terms of increasing the service standards I think there is room for improvement. When I walked in for my appointment I went to use the restroom and when I came back out the technician was sitting at the front desk having a conversation with the receptionist while I waited on the front couch. They where discussing an ex boyfriend I assume that had a restraining order. Yikes. It wasn't necessarily an issue for me, I still come to greenwave for the prices and I never feel unwelcomed; however, had I been in a rush or had someone else been in my scenario it might of been seen as very unprofessional.

Green Wave Body - Boca Raton replied:

Dear Valued Client,

Thank you for your feedback. We apologize about your experience at the front desk. There should not be any type of conversations between team members at the front desk or in the hallways. It is a regulation. We are sorry that you saw and heard that conversation. We will use your review as an important tool to make appropriate improvements in this area. Once more, we apologize and hope that you give us another opportunity and continue to visit our waxing spa to offer you an extraordinary service.

Green Wave Body Waxing Management

5 stars Customer since 2011

You’re the best. Cecelia does such a great job on my very challenging thin skin when she waxes my legs.

Green Wave Body - Boca Raton replied:

Dear Barbara,

Thank you! We are glad to hear about your experience with Cecilia. We only work with the best because your skin deserves the best!

Green Wave Body Waxing Management

5 stars Customer since 2008

This was my first visit w Marcela.

Her work is gentle and very complete.

Thank you

Green Wave Body - Boca Raton replied:

Dear Cindy,

Thank you for taking the time to let us know about your visit. Marcela will be glad to read your review. We hope to see you again soon.

Green Wave Body Waxing Management

5 stars Customer since 2014

Giovanna is amazing as usual.

Green Wave Body - Boca Raton replied:

Dear Jody,

Thank you for your feedback about Giovanna!

Green Wave Body Waxing Management

4 stars Verified customer

Great Service, not so good on time. I had to wait an extra 35 minutes because one lady was late for the appointment ahead of me.

Green Wave Body - Boca Raton replied:

Dear Valued Client,

Thank you for your feedback. We are glad to know you received a great service. We have a policy of late arrival of up to 10 minutes to allow all our clients to be seen for their appointments, as we understand that last minute issues may happen to all of us. We apologize if you had to wait longer than 10 minutes. It is certainly a very unusual situation. Your review will help us make improvements to avoid this from happening in the future. Being on time is part of our service. Being of time is part of our mission: Excellence! We value your time and your visit. Thank you,

Green Wave Body Waxing Management

5 stars Customer since 2013

Very professional , friendly stuff. I go for my waxing for 6 years already, and will continue to so.

Green Wave Body - Boca Raton replied:

Dear Natalia,

Thank you for your generous words and your loyalty! Your review encourage us to keep working only towards the best!

Green Wave Body Waxing Management

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