Greulich's - Tucson #22
Automotive
4195 W Ina Rd.
Tucson,
AZ
85741
(520) 744-4900
Mon - Fri: 7:30AM - 5:30PM
Sat: 8:00AM - 4:00PM
Sun: Closed
Services
- Alternators and Starters
- Batteries
- Brake Repair
- Brake System Repair
- Collision Repair
- Computer Diagnostic and Repair
- Cooling System Flush
- Diesel
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- European Repair
- Foreign Repair
- Fuel Injection Diagnosis and Repair
- GM Factory Trained Specialist
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- New Tire Replacement
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Tire Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
Languages
- English
- Spanish
Insurance
- Any
Payments
- American Express
- Cash
- Debit
- Discover
- Mastercard
- Visa
Staff
John Jamison
Certifications & Memberships
3 stars Anonymous Featured review
I went in for the Oil & Filter change special with 12-point safety inspection and tire rotation. They did not rotate the tires because they said I have more tread on the back than the front and they have to keep the tires with more tread on the back. However, my vehicle is front-wheel drive, so I am not sure that applies.
Second, my vehicle calls for 0W20 oil and they used 5W30. Minor difference, yes, but still. They should have used the viscosity required by the manufacturer, or asked me if I was okay with a different viscosity.
Greulich's - Tucson #22 replied:
Industry standards suggest that the better tires should be on the rear due to lack of control. In an emergency situation,(hydro planning) the betters tires need to be in the rear to help maintain control due to the lack of steering, or weight. Better tread in the rear means reduced chances of fish tailing. As far as oil viscosity, we ALWAYS use the proper viscosity. We check every vehicle and match proper oil to the vehicle. In this situation we may have inputted the wrong oil package? If this was brought to our attention at the cash out we would have corrected the issue immediately? At Greulichs we are in it for the long haul!!! We stand behind our work, and will always work to make our customers experience a better one. Thank you for the review. Steffan (Store Manager)
1 stars BECKY W Verified customer
Thank you for working me into a very busily scheduled day, immediately identifying with the possible problem, contacting ... Read More
5 stars Neil W Verified customer
Great service, great location, accommodating and very pleasant and kind. What more can I say - we will continue taking ... Read More
5 stars Anonymous Verified customer
I have 3 little ones, the staff is kind and welcoming when I bring them along.
5 stars Rich C Verified customer
Very professional and fast service.
5 stars Carl T Verified customer
Dave and Nick are good guys - I get a ride to work, they charge me fairly - exactly what I need from a service (oil/lube ... Read More
5 stars Mike M Verified customer
As always my experience at this store was as expected. I'm currently staying in Phoenix but I still come here for my oil ... Read More
5 stars JON H Verified customer
Greulich's is an honest and reputable shop. We have been using their Ina location for maintenance, including factory re ... Read More
5 stars GARY A Verified customer
great techs, the quote was right on the money, the car was ready when they said it would be. Easy to talk to guy up ... Read More
5 stars GARY S Verified customer
As usual, nice work done on time.
5 stars Anonymous Verified customer
Oil & filter change, with tire rotation serviced as requested, Service was prompt and satisfactory. Will return for fu ... Read More