I have gotten some extensive work from you in the past and have had a good experience. I don't know if it was because there was a different manager on sight, but this last time in was so incredibly disappointing. You couldn't diagnose a problem after I paid $200 and demanded I pay $200 more. You completely ripped me off and I will never recommend your business again as I had before. I work in little Italy and it was so convenient to see you, I guess I now have no choice but to rely on a more helpful company. I have to have count every cent I spend and to be cheated so much was such a do financial toll. Maybe you are used to ripping people off, but you will never rip me off again. Also, the manager on duty told me "just buy another car," I'm sorry, what kind of helpful suggestion is that if I am bringing in it to be checked by you? My car is just fine and has passed smog and doing well - now I have to drive with beeping every single time I drive bc you didn't know how to turn it off. I am incredibly disappointed at the lack of help and care- your front desk was completely apathetic. I never leave reviews like this but you left me feeling completely cheated.