Dr. Buttrill is awesome. She always takes great care of my dog and answers all of my questions thoroughly. My only complaint about this practice is that the wait times are very long. I have been taking my pets to this office for years and it always takes much more time than I expect it to. I consistently wait 15-20 minutes between seeing the tech and seeing the vet, not to mention the wait time in the lobby beforehand, and sometimes in the room before seeing the tech. So if you are short on time, this may not be the office for you. However, if you don't mind waiting, the vets seem to be top notch and the techs are friendly and competent too.
Hello! Thank you for taking the time to explain your most recent experience on 9/20/17 and the previous visits. I will share your review with our department managers. As you shared, most people are busy and communication is appreciated. By keeping you informed you can then choose to reschedule, see another vet that may be available, or wait until your vet if available.
Enjoy your day,
Maria De Carlo-Hospital Director