95.9% would refer friends and family to us

1 stars Verified customer

Hand & Stone puts profit above health and safety concerns. I know 2 teachers and a nurse who are trying to cancel their memberships without it being financial hardship and you are refusing to help them with that. They are afraid to have the services done, which is so understandable and you won’t give them a refund. I don’t know if you are aware but teachers don’t make a lot of money and I am sure they could use it right now for their classrooms but now it will be going to you for services not provided. So they have to choose to come in, risk contracting a virus, spreading it to the families, students, patients or take a loss they can’t afford. Way to go Hand and Stone!

5 stars Customer since 2019

Michelle is awesome!! All precautions were used due to COVID. I felt totally safe at Hand and Stone. This was the first time I booked an appointment with Michelle and she was a total professional.

1 stars Customer since 2018

I'm very disappointed with Hand & Stone. The advertisement stated to call for the promotion, but no one answered the phone or returned my call. I sent an email and never received a response. I went into the business and requested to purchase 2 gift cards and provided my credit card. I was told that I would receive an email confirmation and would be able to pick the gift cards up anytime in July. I went back the next day and they had no record of me purchasing the gift cards. I'm very uncomfortable with this since the employee was given my credit card. I was told the manager would call me. It has been 5 days and I still have not been contacted.

5 stars Verified customer

Michelle is a great therapist, I feel like a new person each time after a session with her.

5 stars Verified customer

Taylor does an amazing facial!!

5 stars Verified customer

Taylor does an amazing facial!!

5 stars Verified customer

So relaxing and exactly what I needed

5 stars Verified customer

Very calm and pleasant environment when u walk through the door!! I get deep tissue massages w the soft hot stones and if u want to feel relaxed and calm after only an hr this is the massage for u!!!! Terance is your guy for the job!!!! He pays special attention to your needs and the focal points that u give him to work on!!! Highly highly recommend this place, I absolutely love it!!!!

5 stars Customer since 2020

No hand sanitizer to be found anywhere in the lobby or room

5 stars Verified customer

Haley did a wonderful job. In the midst of the corona virus scare, she was such a calming influence!

Everything in Hand and Stone location is always extremely clean!

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