95.5% would refer friends and family to us

4 stars Customer since 2017

This was my second massage here, with the same massager, Virginia. The facility is beautiful, relaxing, and clean. The staff is very polite and friendly and I appreciate the variety of waters offered. My massage was very pleasant with light conversation fading into relaxing silence. I had some shoulder tension worked out and very much enjoy the scented oil.

5 stars Customer since 2017

Great!!

5 stars Customer since 2015

Lorena gives the best massages whether they are for pleasure or for doctor ordered to relax muscles.

5 stars Customer since 2017

Excellent!

5 stars Customer since 2016

Catherine always takes excellent care of me.

1 stars Verified customer

The actual service that was performed was outstanding. However, when you go to check out, the people working the front counter are way too pushy about buying one of the Hand and Stone packages and gift cards. It was to the point where you felt almost ashamed because you have not purchased one of their packages or gift cards from them. When you told them "no you didn't want to purchase one of their packages nor their gift cards", they demanded a reason as to why you did not buy one of their packages or gift cards. If I wanted to buy one of their packages or gift cards I would have bought one. No means No! They are EXTREMELY pushy and way too aggressive in attempting to sell you one of their packages and gift cards! For this reason, I will NEVER go back to any of the Hand and Stone locations. I have told many people already about how way too pushy and aggressive this place is and to not even bother wasting your time going here because of how pushy they are. Their aggressive pushiness ruins any outstanding service you may have had.

5 stars Customer since 2017

Great service! My first time getting a massage and they made my experience very comfortable and relaxing.

5 stars Customer since 2016

Everyone is super sweet! Services are wonderful.

5 stars Customer since 2014

Shonna is very professional and really knowledgeable about wax removal and skin care. I truly enjoy my session each and every time with her. I do not hesitate recommending her to family, friends and complete strangers.

5 stars Customer since 2015

Pleasant staff great customer service