1380 Galaxy Drive NE
Lacey,
Washington
98516
(360) 438-3735
Mon - Thu: 9:00AM - 10:00PM
Fri: 8:00AM - 10:00PM
Sat: 8:00AM - 9:00PM
Sun: 9:00AM - 8:00PM
About
You can expect your spa treatment at Hand & Stone Massage and Facial Spa to be tailored to meet your needs. Our friendly staff will welcome you and ask you to fill out a quick questionaire regarding your medical history, past or present injuries or other physical conditions that we should be aware of prior to your spa service.
A Licensed / Certified / Registered Massage Therapist or Esthetician will begin the process with a consultation where we listen to you and come to understand your particular concerns. We'll review your information, including current conditions that might affect treatment or if there is a specific area or challenge upon which you'd like us to focus. During future visits, our Massage Therapist or Esthetician will ask about any changes, further tailoring your Hand & Stone Massage and Facial Spa experience.
Services
- Acne Clear Light
- Body Waxing
- Brazilian Bikini Waxing
- Chemical peels
- Couples Massage
- Deep Tissue Massage
- Eye Brow Design
- Eyebrow Tinting
- Eyebrow Waxing
- Eyelash Services
- Eyelash Tinting
- Facial Waxing
- Facials
- Hot Stone Massage
- Massage
- Men's Services
- Microdermabrasion
- Microdermabrasions
- Pre-Natal Massage
- Reflexology
- Swedish Massage
Languages
- English
- Spanish
Payments
- Cash
- Check
- Discover
- Mastercard
- SpaFinder
- SpaWish
- Visa
Staff
Front Desk
1 stars Anonymous Featured review
The check in process wasn't anything special but I wasn't expecting anything amazing either. I didn't have a long wait which was nice but once I got into my massage is when things went bad. I had asked for light pressure and got the equivalent of a deep tissue. It was incredibly painful and I asked for her to light up. She said she would but she didn't let up on the pressure. I was so uncomfortable and in pain the whole time I was on the massage table. Also during the massage while I was face up on the table all I could smell was stale cigarettes and gum. It was not relaxing at all. While I was also face up on the table my massage artist slightly burped. At this point I was fed up and thank gosh the hour was over. I went to the lobby and gave my husband my card so he could pay because I was too upset to talk to anyone about my experience. The receptionist was. Very nice and saw how upset I was and only charged us for my husbands massage which he enjoyed. I have never had an experience like this in my life and I've had a good amount of professional massages. I will not recommend this place to anyone and will not return.
Hand & Stone Massage and Facial Spa - Lacey replied:
I am very sorry that you did not enjoy your massage experience with us and would love the opportunity to make things right for you. I know that you stated that you would not like to return, but I would still like to extend the offer to come in for another massage or facial with a different therapist who would be matched up with your needs. We definitely try to match up our clients with the right Massage Therapists. I am sorry that we fell short of this on your visit. Please feel free to call me directly @ (360) 438-3725 or email me @ mgr.lacey@handandstone.com. My name is Jenifer, Spa Manager @ Lacey Hand and Stone.
5 stars Patti K Customer since 2019
Juanita does an excellent job! I always feel so relaxed when I'm done.
5 stars Anonymous Verified customer
Tina is absolutely the BEST massage therapist ever! She works magic every time I see her.
5 stars Aaron A Customer since 2020
Friendly service
No pushy sales people
Will return
4 stars Anonymous Verified customer
Amazing,
5 stars William R Customer since 2019
Great staff. Very friendly and knowledgeable. Helped relieve pain from old injuries.
5 stars Tyler H Customer since 2020
Sara was my Masseuse and she was amazing! I have really bad Sciatic issues in my back and she was able to take the pain ... Read More
5 stars Anonymous Verified customer
I think my aestheticians name was Jalynn and she was awesome! The gals at the reception area were a little gossipy
5 stars Tonie E Customer since 2020
I adore my massage therapist, he was very kind and helped me feel calm threw my very first massage. Talking calmly helpi ... Read More
4 stars Megan K Customer since 2020
It was very relaxing and the ladys were very friendly and nice.
5 stars Anonymous Verified customer
My facial with Permetric was incredible. She helped me address a lot of issues I was having with my skin and gave me gre ... Read More
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