Once again, I received a terrific massage by John at Hand and Stone. He was the first therapist at the Stony Brook location that I had made an appointment with and I will not see anyone else. He can tell what is wrong with my back and neck as if by magic. I leave feeling relaxed and in fantastic shape.
Welcomed immediately. Checking in took 3 seconds. Was offered my choice of water (coconut, rosesomething or regular). Brought in by Daisy (therapist) on-time to a warm, comfortable and quiet room. Everything was clean and staff was super nice.
Ahmad gave me an amazing massage. I told him about some discomfort I had on my right side and he focused on the area that was in need of loosening up. I woke up the next day and did not have the same tingling sensation I had been waking up with for the past two weeks. Wow! That was well worth it. I'll be back!
I was running late plus had to premeditated myself and they were awesome!! They sent a remind out to take my antibiotics and waited for me to get there. My cleaning was very thorough. I would highly recommend them!!
Doctors and nurses are always courteous and professional.
Staff at the reception not so much. One person is pretty professional, the other seemed like she would rather be elsewhere. Another doggie/patient peed in the office and that staff person took several minutes to walk into another room to bring her a single tissue paper for the patient's mom to clean it up. This was a medium sized dog who peed, so 1 tissue was nothing. Plus, when you bring your pet to the vet, you have so many things going on, the last thing you need is trying to figure out how to clean the mess without any support from the staff. The pee stayed there, had splashed, there is not bathroom for people to wash their hands after... I was displeased by seeing this lack of care from the staff on this matter.