My dog, Paloma, was nearly 12 years old. She was in pain for numerous ailments, and not much could be done for her. The doctors there were very kind to her, and did an excellent job of bringing her to a peaceful end. They explained all of Paloma's options to me, and what I could expect from each one. They didn't try to make unrealistic goals, or set me up with a long drawn out process, which would have prolonged her suffering and cost me thousands of dollars. They were honest and straight forward, and empathetic to Paloma's situation. I can't thank them enough for that. I know it's their job, but they are good at what they do, and they really do care. I will be bringing my other two pooches to them for their medical needs as well.