Wasn't particularly happy with the grooming services. Cheyenne received the complete grooming, including furminating. However, as soon as I picked her up I noticed she was shedding quite a bit and has continued to shed. Normally with the furminating service, it gets rid of the majority of the shedding and she doesn't shed for awhile. I feel like she wasn't brushed out enough. When there was no groomer available at Hartwood, we ended up using Petsmart and I must say they did a better job with the furminating process. I was disappointed with the service this last visit at the Hartwood Groomer.