Initial response was outstanding. Above and beyond. The issue is follow up. You went out of your way to get someone to
my house while I was out of state for the diagnostic and possible fix. I was told I needed a new control board that you did not have. You would inquire around and order one and let me know, that was October 8th. It is now October 14 and I have not received a follow up of any kind other than this survey. I have ordered the part myself and will repair it myself.