1050 Alakea St.
Honolulu, HI 96813

Mon - Fri: 9:00AM - 7:00PM

Sat: 8:00AM - 5:00PM

Sun: 10:00AM - 4:00PM

93.6% would refer friends and family to us

2 stars Customer since 2010

My niece scheduled me a 25 minute massage(my first time) and a bikini wax. She scheduled herself and her mother a 80 minute massage(which I did not know it was that long). When we got to the Spa they acknowledged us and let us know that they will be with us shortly. The began by calling in my niece and then her mother just a few moments later. I sat for maybe about 5 to 7 minutes after that, then someone came over to inform me that their masseuse called in sick that was suppose to do to my massage. The question is, when did they know that information. Was it when we first walked in(they just had opened), because we weren't there that long. I felt that they took the expensive massages first before telling us. Not giving us a chance to maybe change what we were going to have done. Once again I didn't know that my other family members were having a 80 minute massage and that I would have to wait for them. When they came out of their massage they asked me how did I like my massage since it was my first time. They were not happy about it either. There is no way for us to know if they knew when we first got there. They did apologize and offer me 20% off another service(facial or a mini pedi), at which at the time I was upset. I went ahead and did my bikini wax and came out to pay and thats when I found out they my other family members was having a 80 minute massage. So I went ahead and had a mini pedi to kill time will waiting for my family. I thought they could of gave me a free service for inconvience. Not sure if I will go back.... I am dissappointed.

5 stars Customer since 2013

Eric is fabulous! Great color!

5 stars Customer since 2011

Teri is always great!

5 stars Customer since 2013

Everyone was amazing! I love being pampered and made "beautiful" for the day. Thank you SO much!

5 stars Verified customer

Awesome as always!

5 stars Verified customer

Noa is terrific. I felt great after my massage

3 stars Verified customer

Treatment cut short cause I arrived 10 minutes late but went straight to the room. My daughter was there on time and came out ten minutes after me. I think I was his last appointment.

5 stars Verified customer

Nadine was great, professional and does her job very well. Thank you.

5 stars Customer since 2011

Nadine was great, professional and does her job very well. Thank you.

5 stars Verified customer

Heavenly experience! Carol gives the best massages!