638 Newtown Yardley Rd
UNIT #1A-B
Newtown, PA 18940

Mon: 8:30AM - 5:00PM

Tue: 11:00AM - 8:00PM

Wed: 9:00AM - 5:00PM

Thu - Fri: 8:30AM - 5:00PM

Sat - Sun: Closed

99.4% would refer friends and family to us

5 stars Verified customer

Very friendly staff and dentists. Would recommend to others.

5 stars Customer since 2000

Staff is always very friendly and nice! Dr. Heine is awesome! I would recommend them to anybody looking for a dentist

5 stars Customer since 2013

Hygenist and dentist always take extra care to repeatedly check patient's comfort level and always stop and readjust at first hint of discomfort. I also much appreciate the hygenist providing a thorough explanation of what she was doing and how close to completion she was, rather than working silently and leaving me to wonder. Front desk staff also very friendly and more competent than most!

5 stars Customer since 2014

Everyone very friendly and my hygienist is not only friendly but does an excellent job. Dr. Heine is wondeful!

5 stars Customer since 2016

Dr. Heines and his staff are AMAZING!

5 stars Customer since 2012

Dr. Heine is not only an excellent dentist but very caring & compassionate. His assistant Donna is also very professional & caring. He has an outstanding office staff! I would not consider going to any other dentist. I highly recommend him to anyone reading this review!

5 stars Verified customer

wonderful visit as always! becca is the best, and although dr heine was on vacation, dr roshni was great and couldn't be sweeter!

5 stars Verified customer

EXCELLENT!!! Very friendly and courteous!

5 stars Customer since 2004

Had a great visit as always. Shirley was wonderful. !

5 stars Customer since 2014

I am not afraid to come to the dentist anymore. I feel like I am visiting family!

Also in Newtown

Spa

David J. Witchell @ 25 South

5 stars 964 reviews

I get hair color regularly at David Witchell's and Jack is my stylist. When I came to the salon I mentioned to him my upcoming travel schedule as well as wanting to have more vibrant color on my hair from the last one he was checking on what he has done at my traveler info paper. He said OK and he has returned with a mix looked different. I inquired about the mix as it looked gray and didn't turn into the reddish color it normally does while he was putting it on. He brushed me off to say, it is the same no difference...After he applied the color and left, I also noticed that the color was turning darker, not reddish and I found him upstairs to speak and show him what was happening. He was with the client, he brushed me off the 2nd time without even looking at what I was explaining to him about. He said, he used the same color and everything is fine. When I returned home and let my hair dry I could see that the gray was covered but my hair looked like the roots grown long and not like I just got a root touch up and it looked my darker than it was. I am writing this long review to show you that as a client I was shut down 3 times and my voice was not heard despite the fact I was trying to course correct. It is often that the answer is "come back and we will fix it" but that ignores the importance of the client's time as well as the treatment frequency to the hair. That is not a good process or an answer. What needs to happen is to have a quality check the work while it is being done and prevent errors and ,misuse of client's time as well as the stylists. I gave that opportunity to Jack 3 times and that wasn't taken. He never even once to come back to see what was happening to my hair after being washed despite the fact he was downstairs. I am not looking for a special treatment but getting things done properly since I am an expert in Process Improvement and Client Satisfaction. I had a similar experience with Brett about 2 years ago and I switched to seeing Jack at that time. I notice that your senior stylists see their clients as something to get rid of from their chair as quickly as possible and don't care about the quality of their work. We pay senior stylists fee to get the expertise. If I am spending more time with the assistants and not getting the expertise then I wonder about the value I am getting. You may want to consider a Client Service and Quality training for your stylists...
Read More …