Your employees, particularly Andy, are very helpful and always courteous. However, this past week I paid to have heat shields secured so that they no longer rattle when I am accelerating, and the rattle is still very much present.
When I spoke with Andy about the problem, he assured me that it would be taken care of if I bring the car back. I will be returning soon, but cannot get in right away since I use my car for work.
Looking forward to being free from the noise.
Thanks again for kind service.