100.0% would refer friends and family to us

5 stars Verified customer

For 20 years, Helmings kept our 1982 Vanagon (200K miles, still running in Oaxaca, Mex.), 1994 Eurovan , 1994 Lexus (270K, still running in WA) is top shape. Now, my 2006 Forester (bought used 120K) needed a fix, and they did it the same day. I'm was happy to get a problem so I could return to our friendly family car doctors!

Helming's Auto Repair replied:

We work for You!. I personally appreciate that you understand how we care about our clients and our clients vehicles. You had great questions about the findings and recommended repairs. I find that is awesome that you are as interested about your vehicle as we are. And yes, absolutely we treat our customers like Family. Regards, Gary

5 stars Customer since 2004

Helmings fit me in on Monday morning after a long holiday weekend and got my car fixed by mid-afternoon. They did what was needed and didn't try to up-sell me on anything I didn't need at the time. They did warn me that similar items might fail in the near future, but said I didn't need to spend money on things that are working fine now.

Great job on all fronts, Helmings!

Helming's Auto Repair replied:

Cheryl, thank you for your praise. As you know, its not always easy letting someone know they need additional repairs but it is indeed a responsibility we take very seriously as we help maintain, and keep our awesome customers advised to their vehicle's conditions. Thank you for trusting us to do just that.

5 stars Customer since 1995

I have been going to Helmings for years and am always 100% satisfied. My car died on the Tuesday before Thanksgiving. They took my car in despite the fact that they were really busy before closing down for the holiday weekend and were able to fix it on Wednesday. I always know that I can trust their service and rely on them to fix what needs to be done.

Helming's Auto Repair replied:

Ah Susan, you really made our morning. Everyone here loves a well deserved pat on the back. Being able to help someone out especially the day before a holiday truly makes it all the better.

3 stars Customer since 2014

friendly, prompt service.

5 stars Customer since 2009

Great job! I appreciate the quick respond time.

Helming's Auto Repair replied:

Thank you Art and Laura! Let us know any time we can be of assistance.

5 stars Customer since 2004

One of the best auto repair facilities available in Mountain View. Will continue to use them as needed.

Helming's Auto Repair replied:

Thank you John and Natalie. We work very hard to be the best. and thanks to customers like you its well worth it.

5 stars Customer since 2011

GREAT AS USUAL, NONE BETTER. ALWAYS PROMPT AND EFFICIENT SERVICE AND GREAT PEOPLE TO DO BUSINESS WITH....

Helming's Auto Repair replied:

Thank you Phil. Your vote of confidence means a lot to us.

5 stars Customer since 2014

They made sure I was completely satisfied with a charge to my bill reimbursed me for it, I don't think any other shop would have done that. Thank you, I would certainly recommend Helming's to anyone !!

Helming's Auto Repair replied:

Ruben, thank you! Good customers are always a pleasure to take care of.

5 stars Verified customer

A pleasure to deal with everyone, especially since there is no salesmanship, just straight information and advice, and fast, excellent work. They advised me NOT to fix one of my former cars, as they felt it not worth the investment of what they felt needed to be done to make it safe (so I donated it, and moved on). They recently examined another of my cars that had been evaluated by a dealer, who recommended about $2000-worth of work; Helming's evaluation resulted in a fix under $300. I highly recommend Helming's.

Helming's Auto Repair replied:

Its times like this where we feel we truly get to shine and show our customers how we always have their best interst at heart. Thank you for your vote of appreciation!

5 stars Customer since 2003

Estimate was accurate, work was done thoroughly and on time, and the front office was friendly and professional, as usual! Thanks, Helmings!

Helming's Auto Repair replied:

Thank you Shelly & Brad!