Our dog was very sick and he was previously seen at another veterinary, unfortunately what they prescribed there wasn't of any help. So we did not want to go back there. I called the Hempstead veterinary clinic and I explained our situation and they were kind enough to squeeze us in last minute. They're always super booked but I can see why, they're great with pets and they really listen to your concerns. I also feel they take their time with each patient and try to find the best solution. They also have great staff!