Oh My Goodness, my visit was fabulous. However, it always is!!!! I've been going there for many many years and would never go anyplace else. I did make that mistake only once, when I had a gift card for another Salon. They butchered my hair and my husband lectured me on not letting anyone but the best (meaning Robin) touch my hair again. Robin could not be more perfect!!!!!! Not only does she give me the best cut that anyone else has ever given me but, she treats me like I 'm her only client of the day, even though, she has clients stacked one right behind the other. I truly feel that I have been pampered in every way with each visit!!!!!