Jolie does a wonderful job. She is very calm and I trust her judgement. She puts a lot of time and thought into what she is doing and it shows in her work. I feel like I am getting so pampered when I go to Aveda just for my haircut because it comes with a soothing hand massage, thorough hair washing (and scalp massage) and also shoulder/neck massage. That is even all before the haircut! Can't complain about that! I usually come here to treat myself and it is definitely worth it.