93.6% would refer friends and family to us

5 stars Customer since 2023

Mika was amazing and patient! She actually listened to what my daughter and I wanted, and we are absolutely thrilled with how our cuts came out!

5 stars Verified customer

Great! Both Masako and Satoko gave excellent services . They’re courteous and knowledgeable in what they do. I’m always so satisfied with the services I receive when I go to Ho’ala.

The receptionist was also very courteous, patient, and helpful.

5 stars Customer since 2011

Satoko is unbelievably good at her profession and kind on top of that!!

5 stars Customer since 2018

I had a great massage! Stephanie is always so wonderful!

4 stars Verified customer

4.5 starss

Terri was amazing! She accommodated all my requests, and I felt like a brand new person!

She mentioned the series special (6 sessions for the price of 5).

When I asked at the front, I was told I had to use it within 3-6 months.

I am off island quite frequently and this would make it stressful for me to accomplish. I would appreciate it if you waived the time limit on this special.

Mahalo!

5 stars Customer since 2014

The gal that helped me was knowledgeable and very helpful. She was also very pleasant to work with.

4 stars Customer since 2003

The services and care from nail technician Satoko and hair specialist Masami are excellent and 5 stars. What doesn’t make the Ho’ala a 5 star experience is the additional fee for cleaning on top of their premium rates. This was initiated during Covid when no other Salon & Spa implemented fees even with additional cleaning disciplines. Ho’ala is back to regular standards of cleaning but still adds on a cleaning charge

5 stars Customer since 2003

Relaxing, peaceful and so needed!

5 stars Customer since 2008

Excellent service and friendly demenar

5 stars Customer since 2011

Last. Minute appt. Therapist was very good.