95.6% would refer friends and family to us

5 stars Verified customer

They did an excellent job and it was done so quickly!

4 stars Verified customer

Good first experience. The repairs (steering rack & tie rods) were completed as needed. It took a day longer than anticipated but a loaner/shop car was provided free of charge. Thank you!

5 stars Verified customer

Tim and staff are always get helpful. Tim has not only provided great service on my auto, but has also given me good advice and references for my motorhome.

5 stars Verified customer

I've never had any issues with Hometown. Tim is great to work with and always tries to be as accommodating as possible. Great service from a great team. Thanks Tim and your service department.

5 stars Verified customer

The usual excellent service at a reasonable price. Thanks!

5 stars Verified customer

Emergency stop was handled very courageously , promptly and professionally. Price of service seemed fair. Will stop by again if I ever get to Columbus area for a checkup. Will recommend to all my associates.

3 stars Verified customer

Because it was my first visit and I was there for only a diagnostic on my Altima it's hard to fairly review Hometown.

I was a bit surprised by water pump diagnosis since I have been told elsewhere it is the water pump. But this may only mean Hometown is correct and other shop is wrong.

Also bit surprised that when I arrived that no there knew I was waiting and not dropping off. Wasn't a problem for me in this case.

5 stars Verified customer

I am very happy with their work!!!

5 stars Verified customer

Good troubleshooting. Stuck with the problem until it was solved.

5 stars Verified customer

I usually do my own work on my vehicles. But if the job is too big or I'm in a pinch, Hometown is where I go for a repair. It is not the cheapest place, but I can trust that the job is getting done right. Besides getting great service, the jobs always seem to take less time then I anticipate.