In the chair @ apt time......Very courteous....sensitive to needs....asking questions about any hair concerns, overall satisfaction from last appointment time, asked for my input on what services I sought @ this visit, definitely wanting to please & satisfy needs or direction of client....explored ideas for next visit regarding highlights if my color lasts as well this coming 6-7 weeks as it did this past 6 weeks. Valued my concerns & comments!! Great conversationalist!
Genuine interest in YOU! No sense of "RUSH" during my appointment time.