I have been coming here for my eye exams for quite some time now. I really enjoy the facility, the location is in close proximity to me and the doctors are knowledgeable and friendly. However, the receptionists are another story. The two women at the receptionist desk were quite rude and one specifically just smirked and snickered as I was signing in and when I was checking out. As I was leaving, no one said anything to me. They all just stared. This is not a way you treat loyal customers. These women have no good customer service nor are they professional. This has caused me to really think if I should take my business elsewhere. I will say this, Shannon was very kind and caring and was the only person that greeted me when I came in for my appointment. Your front staff could learn a lot from her.