I scheduled an appointment and got in the same day because of an irritation in my eye. The receptionist was so sweet and personable, I knew I was going to like this place. Once I got there, I filled out some forms and got in EARLY to Dr. Assell. I explained to him my situation and what I thought it might be, so he took a look. Keep in mind, I am deathly afraid of eyeballs or anything to do with them. But Dr. Assell made me feel so comfortable that it made me experience much more tolerable. He found the culprit and prescribed me some eye drops - it hasn't even been 24 hours and I feel better. I am beyond thankful for such great service, and I will be returning in the future.