395 N West Street
Westerville, OH 43082

(614) 839-2733

Mon: 8:00AM - 5:30PM

Tue: 8:00AM - 12:30PM

Wed: 8:00AM - 5:30PM

Thu: 8:00AM - 4:00PM

Fri: 8:00AM - 2:00PM

Sat: By appointment only

Sun: Closed

91.8% would refer friends and family to us

5 stars Customer since 2007

Dr. Clark is AWESOME!

5 stars Customer since 2013

Great experience. Great care.

5 stars Customer since 2007

Thank you for all you did for me and my sister. Trying to adjust to the new glasses. Will let you know in the future how it is going.

5 stars Customer since 2011

Great service and expertise! Trusted doctor!

4 stars Customer since 2007

Dr. Clark is great. Still waiting for a phone call to pick out glasses for my sister and myself. It was to be by the end of the week. Still no phone call. Would love to pick out glasses for the both of us. Could this happen soon? Thank You!

5 stars Customer since 2007

Dr. Clark is excellent. Very personable and friendly. I would recommend Image Optical to anyone who is seeking an eye doctor.

5 stars Customer since 2010

I was seen quickly and in and out in about 10 minutes, and was able to get back to my day.

2 stars Customer since 2006

My husband and I both had eye exams. Tom was told 2-3 weeks on his glasses for completion. Five weeks later we had heard nothing. Tom called twice and spoke with Katie, once in Westerville and the other at the Short North location. He was told each time he would receive a call back. He never did. Another time, he left a voice message asking for a return call and did not receive one. Now almost 7 weeks later, I called the Short North location and Katie stated she would call the "lab" and she did return my call. Something was wrong with the lens. I understand that but why were there no calls to update us especially when Tom called 3 times...This has truly been an error in communication and follow up. Katie's attitude was not apologetic and when I asked for Tom to speak with Dr. Clark, she stated she would give him the message. I truly doubt it.

My glasses are not complicated and 6 weeks for obtaining them is not acceptable.

5 stars Customer since 2008

Dr. Clark is an amazing doctor. Very kind and very understanding. All staff members are fantastic. The office is very modern and clean.

5 stars Customer since 2002

Examination was very thorough and professional.