97.6% would refer friends and family to us

5 stars Customer since 2014

Always a great, professional experience. They get the job done right and quickly.

5 stars Customer since 2012

The team at imola is very knowledgeable, and very easy to work with. I took my car in on a Monday without an appointment. They said they could take a look at it on Weds as the soonest. But, then they started on Tuesday and had it finished by lunch time on Weds. Way better than expected!

4 stars Customer since 2017

The service at Imola, overall was excellent. My car was there for almost 10 weeks but very little of the time issue was due to Imola. It turned out that the first replacement engine that was received was defective. It took some time to try to find and correct the defect, but one could not be found. So a second engine was sent.

Imola provided excellent service and communication was excellent.

5 stars Customer since 2010

All good - thank you!

5 stars Customer since 2017

Personnel friendly knowledgeable. Office, customer waiting area and shop uniquely clean and beautiful My Carrera and I thank all the staff for a great experience.

5 stars Customer since 2017

Imola did a prepurchase inspection for me, and I appreciate the thoroughness, attention to detail and the time that Tim spent explaining things. I feel much more confident buying the car now that it has been checked out by Imola.

5 stars Customer since 2013

Easy to schedule an appointment, on time service and I trust them with my car.

5 stars Customer since 2011

Pricing, repair time, staff, advice, knowledge - all AAAAA++++. A unicorn in the Midwest. The only facility for 911 & BMW.

5 stars Customer since 2015

Great and knowledgeable service person

5 stars Customer since 2012

First class service all the time!!!!

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I had to look twice before I entered to make sure it was the right place. It doesn't look like a vet hospital, by the time you step into the front desk you have a sense of peace and calm. the examen room is like an office nice clean. The staff are extremely knowledgeable and kind. It was a completely different experience. I am so glad I have discover this great Vet hospital so my cats can be treated properly. I would highly recommend to anyone who has a cat and would like to be taking care with kindness.
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