Office was clean and well organized. Staff were very pleasant. I love Dr. Kirsch. She is friendly and helpful and I feel like she takes my needs and lifestyle into consideration when discussing treatment options. She's the best!
I'm a returning patient and comparatively the check in, wait ,and appointment itself went so well. The check In staff was friendly and welcoming. The check out staff was less than friendly... acting shocked about any questions I had and was less than helpful.
I was concerned about a problem that happened very suddenly. When I called I wasn't expecting to be seen on that day. The doctor that I see was at another location, however; I was"squeezed" in to see another doctor and I called at 4:30. The doctors genuinely care about all clients regardless of who they see on a regular basis. This act of caring and concern confirmed my choice that I made decades ago that Eye Care Assoc. is the best in Michiana.