Forever the skeptic, I had questions on the forms that I was asked to fill out. I called and the person who answered the phone was polite and tried to help but knowing she didn't have all the answers (most people would just make things up at this point or get testy) transferred me to the Office Manager, Sheri Palmer, who took the time to explain everything. Sheri even thought of something else and emailed me - how rare is that?
When I arrived for my appointment the lady who did my pre-screening was professional, polite and very nice. She explained what she was doing and always had a smile on her face.
Dr. Neff was down to earth, professional and knowledgeable. She didn't try to sell me anything and was easy to talk to.
I would recommend this practice to anyone.