98.8% would refer friends and family to us

5 stars Customer since 2011

As always the visit was good. The staff is friendly and helpful.

4 stars Customer since 2016

I love the staff, the optometrist, and the technology that was never available when my father was an optometrist. My only hesitation about reviewing so soon after my appointment is that I want to see how long it actually takes to get my glasses. I'm hoping the third time will be the charm because my last two pairs of glasses took over a month to receive, each. If this new pair arrives in the promised 7-10 days, I will be a completely happy consumer.

5 stars Verified customer

This was my first visit as I got recommended by my employee. Everyone was so pleasant and helpful. It was a quick and efficient appointment. Definitely happy with my new doctor.

5 stars Customer since 2015

The staff was professional and courteous and fun to talk with. The doctor was very thorough and also open to answering all my questions.

5 stars Customer since 2018

Great place

5 stars Customer since 2018

Scratched my reading glasses and since the prescription was several years old, had to have a new one. Made an appointment and got to see Dr Nappi. Couldn't be more pleased. I also opted for the Retina Scan, and after doing the usual setting the prescription (which is better, 1 or 2?), he brought up the pictures of the inside of my eyes and explained in detail what he saw (nothing serious). He then asked if I had any questions and answered the few I had. He was not rushing me out the door like another place I had been to years ago, and honestly CARED about me and my concerns. I will always ask for Dr Nappi when I go back.

The staff (unfortunately don't remember their names) were professional and friendly. The young lady doing the preliminary testing was professional and very helpful. The lady helping me with frames knew what she was talking about as I wanted wrap around sun glasses as I'm outside golfing a lot, and she said because of my astigmatism, I couldn't have them as wrapped as much as i wanted. Again a vastly different experience than the other place I had gone to several years ago. We settled on a pair of sun glasses that should work and I got new reading glasses.

All in all, I am very pleased with Insight.

5 stars Customer since 2011

Great Staff.

5 stars Customer since 2016

Simply awesome from the staff to the Dr. They all took the time to discuss all my needs with me and answered all my question.

5 stars Customer since 2013

Very good experience. Friendly professional staff.

5 stars Customer since 2017

Great Staff. They welcoming, cordial, and nice to deal with.

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