When our car failed to start in the parking lot of a local store, I phoned Integrity for help minutes before closing time. The advisor diagnosed the problem and recommended the next step: after hours towing to the shop. Before store doors the following morning, the advisor had already confirmed the situation and begun a part order. By 2:30 pm a replacement starter was installed. This experience with Integrity Automotive Maintenance & Repair demonstrated what I have become to expect: Courtesy, concern, accurate diagnostics, plan of action, explanation, squeezing the job into a very busy Friday schedule, communication throughout the day, and a reasonable price.