97.4% would refer friends and family to us

5 stars Verified customer

Amazing Service! Amazing Team! Great communication on all levels. Honest pricing with transparency.. Will be back!

5 stars Verified customer

Customer service lives here. I've been to many restaurants that could learn a few things about service from this shop! Followup is excellent.. No surprises. Work is done on time and as promised. Highly recommended.

4 stars Verified customer

Solve the troubles in time, which is good.

5 stars Verified customer

I've typically taken my car to the dealer for service - friends referred me to Integrity - very happy with the service and cost.

5 stars Verified customer

Very friendly, helpful, and patient. They are the only people I trust with my car.

5 stars Verified customer

I was updated about my car and all the details of the repair were explained to me. Everyone was friendly. I got a ride back to my house which was very helpful. My car is running great now.

5 stars Verified customer

Super as always! They even got rid of the Starbucks trash in my front seat, something I wasn’t able to do by myself but not really their problem. I really love these guys, which is why I drive all the way from Mountlake Terrace. They are very thorough and they take care of everything that’s needed, keeping track of what to do next time. Love love love!

4 stars Verified customer

Even though they found more wrong with my car than I took it in for, I was not pressured into making those repairs right away. I was given good advice into which repairs should happen sooner and what can wait awhile. I was treated fairly, with respect, and with friendliness. It was nice having a loaner even if it was a tiny Smart car, since they kept my car two nights in a row. My son takes his car here and has been happy with his service, too, so I will definitely refer people.

5 stars Verified customer

Always excellent ...

5 stars Verified customer

When our car failed to start in the parking lot of a local store, I phoned Integrity for help minutes before closing time. The advisor diagnosed the problem and recommended the next step: after hours towing to the shop. Before store doors the following morning, the advisor had already confirmed the situation and begun a part order. By 2:30 pm a replacement starter was installed. This experience with Integrity Automotive Maintenance & Repair demonstrated what I have become to expect: Courtesy, concern, accurate diagnostics, plan of action, explanation, squeezing the job into a very busy Friday schedule, communication throughout the day, and a reasonable price.

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