Dear valued customer,
Life is always full of surprises! Twist, turns, and new opportunities.
As you may already know we are no longer at our current location off of Gum Springs Road. Knowing that you have many options, we greatly appreciate you giving us the opportunity to service your vehicles. We are very sorry for any inconvenience this may have caused you, and we are trying very hard to minimize it for you.
At Spring Automotive, I take pride in ensuring our customer's satisfaction. Unfortunately, I did not meet your-or my own-expectations. Upon through review of the situation, I narrowed the cause to office relocation.
Within this situation I've decided to take other opportunities to advance my knowledge and management. Overtime though, as a result of your royal support I've decided to serve you better with more space and better service at our new facility.
Today, it is with great pleasure that I write to inform you that the search is over. More spacious and comfortable surroundings at our new auto shop located at:
"Spring Automotive" has changed its name to "Intell Auto Service" and we are pleased to announce that we have moved to a new location!
Intell Auto Service
23585 Overland Dr, # 116
Sterling, VA 20166
Mon Fri: 8am 6pm
Sat: 8am 3pm
The service is still the same quality to which you are accustomed to over the last (five) years. We are honoring ALL WARRANTY from our previous locations.
Our offer of Lifetime Warranty continues!!!
Bonus for your loyalty, simply take this letter with you for your next service to Intell Auto Service and use it as a
$25.00 OFF any repair over $100.00 or 10% OFF any general repair service PLEASE KEEP IN SAFE PLACE!!!!
I apologize for how quickly this occurred and any inconvenience or confusion this caused you.
I truly appreciate your understanding and continued business I am very grateful to all of you.
The staff and I look forward to seeing you soon!